winspire Terms & Conditions

1 Acceptance of Terms

These Terms govern your access to and use of the winspire online gaming platform, including all games, features, promotions, payment services, and customer support offered through winspire.one and any associated mobile applications or services (collectively, the "Platform").

By registering an account with winspire, accessing the Platform, or placing any wager or bet, you confirm that:

• You have read and understood these Terms in full;
• You agree to be legally bound by these Terms and any additional rules, policies, or guidelines published on the Platform, including the Privacy Policy and Responsible Gaming Policy;
• You are accessing the Platform voluntarily and for personal entertainment purposes only;
• You are not acting on behalf of any third party in connection with your use of the Platform.

winspire reserves the right to update or modify these Terms at any time. Continued use of the Platform following the publication of any changes constitutes your acceptance of the revised Terms.

2 Eligibility & Age Restriction

To be eligible to register and use the winspire Platform, you must:

• Be at least twenty-one (21) years of age;
• Be a resident of or physically located in a jurisdiction where online gaming is lawful;
• Not be a resident of any jurisdiction where online gambling is prohibited by applicable law;
• Not be a current employee, contractor, director, or officer of winspire, or an immediate family member of such a person;
• Not be subject to any self-exclusion order or voluntary exclusion agreement with winspire or any other gaming operator;
• Have full legal capacity to enter into a binding agreement under Philippine law.

winspire reserves the right to request proof of age and identity at any time. If a player is found to be under 21 years of age, their account will be immediately suspended, all winnings will be forfeited, and any deposits will be returned in accordance with applicable regulations.

3 Account Registration

To access the full features of the winspire Platform, you must register a personal account. Each individual may hold only one (1) winspire account. The creation of multiple accounts by a single individual is strictly prohibited and may result in the suspension or permanent closure of all associated accounts.

When registering, you agree to provide accurate, current, and complete information, including:

• Your full legal name as it appears on your government-issued identification;
• A valid and active email address that you own and control;
• Your date of birth;
• Your current residential address in the Philippines;
• A valid Philippine mobile number.

You agree to promptly update your account information if any details change. winspire is not responsible for any loss or inconvenience arising from your failure to maintain accurate account information.

Know Your Customer (KYC) Verification: In compliance with Philippine anti-money laundering laws and PAGCOR requirements, winspire is required to verify the identity of all players before processing withdrawals. You may be asked to submit a valid government-issued Philippine ID (such as a PhilSys National ID, passport, driver's license, SSS ID, or UMID), proof of address, and other documentation as required. Failure to complete KYC verification may result in the suspension of withdrawal privileges.

4 Account Security

You are solely responsible for maintaining the confidentiality of your winspire account credentials, including your username, password, and any two-factor authentication codes. You agree to:

• Choose a strong, unique password that is not used on any other platform;
• Enable two-factor authentication (2FA) where available;
• Never share your login credentials with any other person, including winspire customer support staff (winspire will never ask for your password);
• Log out of your account after each session, particularly when using a shared or public device;
• Notify winspire immediately at [email protected] if you suspect any unauthorized access to your account.

winspire will not be liable for any loss or damage arising from your failure to comply with these security obligations. Any activity conducted through your account will be deemed to have been authorized by you unless you have notified winspire of a security breach in a timely manner.

5 Deposits & Withdrawals

winspire supports the following payment methods for deposits and withdrawals by Philippine players:

• GCash (e-wallet)
• PayMaya / Maya (e-wallet)
• Bank transfer via BPI, BDO, Metrobank, UnionBank, Landbank, PNB, and Security Bank
• Debit card (Visa and Mastercard debit only)

All transactions are processed in Philippine Peso (PHP / ₱). Minimum deposit and withdrawal amounts are as specified on the Platform's cashier page and may be updated from time to time. winspire reserves the right to conduct additional verification checks before processing any withdrawal. Withdrawal requests are typically processed within the timeframes stated on the Platform, subject to KYC verification being complete.

winspire is not responsible for delays caused by third-party payment processors, banking institutions, or e-wallet providers. All funds deposited into your winspire account are held for gaming purposes only and do not accrue interest.

6 Bonuses & Promotions

winspire may offer bonuses, free bets, cashback offers, and other promotional incentives to players from time to time. All bonuses and promotions are subject to specific terms and conditions that will be published alongside each offer. By claiming any bonus or promotion, you agree to the applicable bonus terms.

General bonus conditions include:

• Bonuses are available to eligible players only and may be subject to geographic, game-type, or account-status restrictions;
• Wagering requirements must be met before bonus funds or winnings derived from bonus funds can be withdrawn;
• winspire reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice;
• Abuse of bonuses, including but not limited to the use of multiple accounts, collusion, or exploitation of software errors, will result in the forfeiture of all bonus funds and may result in account suspension;
• winspire's decision on all bonus-related matters is final.

7 Game Rules & Fair Play

All games offered on the winspire Platform — including live casino games, sports betting, bingo, Lucky Dice, and slots — are governed by individual game rules published on the Platform. You are responsible for familiarizing yourself with the applicable rules before placing any wager.

winspire uses certified Random Number Generator (RNG) technology for applicable games to ensure fair and unpredictable outcomes. Live dealer games are conducted by trained dealers in real time and are subject to the rules displayed at each table.

In the event of a technical malfunction, disconnection, or system error during a game, winspire reserves the right to void the affected round and return the wager to the player's account. winspire's decision regarding the outcome of any disputed game round is final, subject to the dispute resolution process outlined in these Terms.

Sports betting outcomes are determined by the results of the relevant sporting event as recognized by winspire's official data providers. winspire reserves the right to void bets placed on events affected by match-fixing, corruption, or other integrity violations.

8 Prohibited Conduct

The following conduct is strictly prohibited on the winspire Platform. Violation of any of these prohibitions may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities:

• Registering more than one account, or registering on behalf of another person;
• Providing false, misleading, or fraudulent information during registration or KYC verification;
• Using the Platform if you are under 21 years of age;
• Engaging in any form of cheating, collusion, or match-fixing;
• Using automated software, bots, scripts, or artificial intelligence tools to gain an unfair advantage;
• Exploiting software bugs, glitches, or errors for financial gain;
• Engaging in money laundering or any activity that violates the Anti-Money Laundering Act of the Philippines (Republic Act No. 9160, as amended);
• Attempting to reverse-engineer, decompile, or tamper with any part of the Platform;
• Harassing, threatening, or abusing winspire staff or other players;
• Using the Platform for any purpose other than personal entertainment.

9 Intellectual Property

All content on the winspire Platform — including but not limited to the winspire brand name, logo, trademarks, game graphics, software, text, images, audio, video, and user interface design — is the exclusive property of winspire or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal, non-commercial entertainment purposes only. You may not:

• Copy, reproduce, distribute, or publicly display any content from the Platform without prior written consent from winspire;
• Use the winspire name, logo, or trademarks in any manner that implies endorsement or affiliation without authorization;
• Create derivative works based on any Platform content.

10 Limitation of Liability

To the fullest extent permitted by applicable Philippine law, winspire shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, including but not limited to:

• Loss of funds due to unauthorized account access resulting from your failure to maintain account security;
• Interruptions, delays, or errors in Platform availability caused by factors outside winspire's reasonable control, including internet outages, force majeure events, or third-party service failures;
• Losses arising from your reliance on information published on the Platform;
• Any gambling losses incurred through your use of the Platform.

winspire's total aggregate liability to you for any claim arising out of or in connection with these Terms shall not exceed the total amount deposited by you into your winspire account in the thirty (30) days preceding the event giving rise to the claim.

Nothing in these Terms shall limit winspire's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.

11 Responsible Gaming

winspire provides the following responsible gaming tools, accessible from your account settings:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending;
• Session Time Reminders: Receive notifications after a set period of continuous play;
• Cooling-Off Periods: Temporarily suspend your account for a defined period (24 hours to 30 days);
• Self-Exclusion: Permanently or indefinitely exclude yourself from the Platform. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period;
• Reality Checks: On-screen reminders of time spent and amounts wagered during active gaming sessions.

If you believe you may have a gambling problem, we encourage you to visit our Responsible Gaming page for more information and resources. winspire supports the responsible gaming initiatives promoted by PAGCOR and encourages all players to gamble within their means.

12 Suspension & Termination

winspire reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms;
• Failure to complete KYC verification within the required timeframe;
• Suspected fraudulent activity, money laundering, or other illegal conduct;
• Receipt of a self-exclusion request from the account holder;
• A court order, regulatory directive, or law enforcement request;
• Inactivity for a period exceeding twelve (12) consecutive months.

Upon termination of your account for cause, winspire reserves the right to forfeit any bonus balances and, where permitted by law, any real-money balances associated with prohibited conduct. Where termination is not due to player misconduct, any verified real-money balance will be returned to you via your registered payment method following completion of any outstanding verification requirements.

You may close your winspire account at any time by contacting customer support. Account closure requests are processed within five (5) business days.

13 Governing Law

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms or your use of the winspire Platform that cannot be resolved through winspire's internal dispute resolution process shall be subject to the exclusive jurisdiction of the competent courts of Makati City, Metro Manila, Philippines.

winspire operates in compliance with applicable Philippine gaming regulations, including those administered by the Philippine Amusement and Gaming Corporation (PAGCOR) and the Anti-Money Laundering Council (AMLC).

14 Amendments

winspire reserves the right to amend, update, or replace these Terms at any time. When material changes are made, winspire will notify registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect, where practicable.

The most current version of these Terms will always be available at winspire.one/terms-conditions. The "Last Updated" date at the top of this page indicates when the Terms were most recently revised. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms.

If you do not agree to any amended Terms, you must stop using the Platform and may request account closure by contacting winspire customer support.

15 Contact Us

If you have any questions, concerns, or complaints regarding these Terms or the winspire Platform, please contact our support team:

For responsible gaming concerns or self-exclusion requests, please visit our Responsible Gaming page or contact support directly. All responsible gaming requests are treated with the highest priority and full confidentiality.